-
CarmelAsked on August 5, 2018 at 9:46 PM
Hi,
May I know why is my account suspended causing my created form to be disabled? Could you please restore my access?
Thank you.
Best regards,
Carmel
Page URL: https://form.jotform.me/82141252683453 -
BJoannaReplied on August 6, 2018 at 2:36 AM
Your account is suspended because you are using a File Upload field to collect Drivers License.
It is against our Terms of Use to collect sensitive info using a File Upload field.
If you want to collect Drivers License, you have to use a Short Text Entry field. You also have to add a sort agreement and an e-signature field to the form, for users to confirm/allow/agree that you are collecting the information for a purpose.
Adding a License Agreement to a Form
How to Add an E-Signature to Your Form
I deleted the guilty fields from your forms and I activated your account.