What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Gone!!!

    Asked by Sladestyle on March 01, 2011 at 04:49 PM

    I had several forms created and was working on another when you went down for maintenance.  They are ALL GONE!!!

    How can I get them back?  What happened?

    Slade

  • Profile Image

    Answered by DanielGriffin on March 02, 2011 at 08:40 AM

    Hi Slade,

    Sorry about that, we were experiencing database issues and needed to switch to a backup database yesterday.  The backup runs a few hours behind the production database, but don't worry, all of your data will be resynchronised shortly. 

    for a full description of the problem please see the blog:

    http://monk.interlogy.com/blog/

    Apologies for the interuption and thanks fopr your patience.

    Daniel