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Eileens31Asked on August 6, 2018 at 3:16 PM
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John_BensonReplied on August 6, 2018 at 3:46 PM
Could you please provide the form URL so we can try to replicate it on our end?
We'll wait for your reply. Thank you.
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Eileens31Replied on August 6, 2018 at 5:43 PMhttps://form.jotform.com/81974672553165
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Mike_G JotForm SupportReplied on August 6, 2018 at 6:31 PM
Thank you for providing us the form in question.
I tried to reproduce the issue that you described by downloading the submissions of that form in an Excel file, but I wasn't able to. All the columns, from first to last, are there.
Did you also do the same instructions given in this guide? — How-to-Export-Form-Data-to-Excel
Can you also try this method? — How-to-Create-an-Excel-Report