When I download to an excel worksheet, only one column is there. How can I get the rest of the date to download?

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    Eileens31
    Asked on August 06, 2018 at 03:16 PM
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    John_Benson
    Answered on August 06, 2018 at 03:46 PM

    Could you please provide the form URL so we can try to replicate it on our end? 

    We'll wait for your reply. Thank you.

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    Eileens31
    Answered on August 06, 2018 at 05:43 PM
    https://form.jotform.com/81974672553165
    ...
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    Mike_G
    Answered on August 06, 2018 at 06:31 PM

    Thank you for providing us the form in question.

    I tried to reproduce the issue that you described by downloading the submissions of that form in an Excel file, but I wasn't able to. All the columns, from first to last, are there.

    Did you also do the same instructions given in this guide? — How-to-Export-Form-Data-to-Excel

    Can you also try this method? — How-to-Create-an-Excel-Report