When I download to an excel worksheet, only one column is there. How can I get the rest of the date to download?

  • Eileens31
    Asked on August 6, 2018 at 3:16 PM
  • John_Benson
    Replied on August 6, 2018 at 3:46 PM

    Could you please provide the form URL so we can try to replicate it on our end? 

    We'll wait for your reply. Thank you.

  • Eileens31
    Replied on August 6, 2018 at 5:43 PM
    https://form.jotform.com/81974672553165
    ...
  • Mike_G JotForm Support
    Replied on August 6, 2018 at 6:31 PM

    Thank you for providing us the form in question.

    I tried to reproduce the issue that you described by downloading the submissions of that form in an Excel file, but I wasn't able to. All the columns, from first to last, are there.

    Did you also do the same instructions given in this guide? — How-to-Export-Form-Data-to-Excel

    Can you also try this method? — How-to-Create-an-Excel-Report