Lost jotForm :(

  • Profile Image
    GrandBB
    Asked on March 01, 2011 at 04:56 PM

    Hello.

    I lost my saved jotform, all day I sat on it and everything was deleted by a fault that occurred on your website and probably przywróciliście database and I lost all the work. Can recover it somehow? I could not catch the screen as it happened. But the guilt is on the side of your site. For me to regain my form?

    Sincerely,
    Andrew

  • Profile Image
    cnyashi
    Answered on March 01, 2011 at 05:08 PM

    I too lost everything from Feb 27 on. Is there a way to recover this info, as there were several entries that I now have no record of. Please advise.

     

    Tom Sherman

  • Profile Image
    mliz
    Answered on March 02, 2011 at 07:26 AM

    We had to switch to a database that is few hours old. Your missing
    data will be restored. Our first priority is to make sure all forms
    are working properly. Once the traffic goes down, we will load the
    missing data

     

    You can also find the latest status on this problem posted in the JotForm blog
    http://www.jotform.com/blog/

    UPDATE:  All missing data should be restored now.

    We are still slower than usual since we have not completed the transition to the new database server. I'll post more updates when they are complete.