My links to my Jot forms are not connecting

  • Therealestateguy
    Asked on August 6, 2018 at 4:39 PM

    My links to my Jot forms are not connecting.  What do I need to do to make the active . I paid the upgrade fee.


  • Adrian
    Replied on August 6, 2018 at 4:50 PM

    I apologize but I am not sure what you mean by "My links to my Jot forms are not connecting."

    I have checked all the forms in your account and they are working properly.

    Can you please tell us what exactly is not working? What are the links that are not connecting? Are your forms embedded (or linked) on a website?

    I have cleared the cache of your forms just in case.
    Help Article: How-to-Clear-Your-Form-Cache

    I also suggest you try and use a different browser.

    Let us know if the issue persists. We will wait for your reply.

  • Therealestateguy
    Replied on August 6, 2018 at 5:43 PM
    This is the message that they are getting on the agent / client end
    Guy D. Allen, CRB, CNE, CREM
    Virginia State Administrative Broker
    "The Real Estate Guy"
    2016 Realtor Of The Year Realtor Association of Prince William County
    2016 President of the Realtor Association of Prince William County
    Million Dollar Club - Realtor Association of Prince William County
    Top Producer- Realtor Association of Prince William County
    eXp Realty
    Direct Line 571-722-2337
    Office 1-866-825-7169 ext 108
    Website: www.DMVvirtualrealty.com
    Virginia property search: www.therealestateguy.exprealty.com/
    Career Info Web site: www.virtualcloudagent.com/
    ...
  • Welvin Support Team Lead
    Replied on August 6, 2018 at 6:26 PM

    I'm sorry, but this support forum cannot fetch email attachments. Please access this thread and use the image tool to upload the image/screenshot.

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum