How long are form submissions retained?

  • TxHHSCIAM
    Asked on August 6, 2018 at 4:54 PM

    Hi, i have a ton of old form submissions being stored that I do not need anymore.  Is there some sort of purge settings I can use to get rid of the old stuff and free up space?  Or do I need to keep upgrading for more storage?

  • Mike_G JotForm Support
    Replied on August 6, 2018 at 5:21 PM

    Form submissions will stay in the account for as long as the submissions are not deleted.

    Deleted submissions are irrecoverable.

    If you think that you might still need the data in the future, we encourage that you back up the data by downloading.

    How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-download-all-or-partially-your-submissions-file-uploads

    To delete the submissions, please follow the instructions in this guide — How-to-Delete-Form-Submission-Data

    If you have other questions, please do not hesitate to let us know.