When do I need to renew my Jotform Subscription?

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    IdanHaim
    Asked on August 07, 2018 at 04:56 AM

    I am not sure if the account subscription is renewed automatically or not.

    Just want to be on the safe side.

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    Kiran
    Answered on August 07, 2018 at 08:07 AM

    Please note that Jotform is subscription based service and the subscription shall be renewed automatically as per the plan chosen. As I check your account, I see that it is currently holding Free subscription plan. However, when I check the IP address associated, I found several accounts registered and the account UoPeople is the one having Gold monthly subscription. If you are referring to this account, the account was renewed on Jul 22, 2018. It will be renewed automatically every 22nd.

    Hope this information helps! If you are referring to a different account, please let us know. We will be happy to help.

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    IdanHaim
    Answered on August 07, 2018 at 10:17 AM

    Thanks, Kiran,

    The information was helpful.