Form skipping second page

  • Profile Image
    togaf
    Asked on August 07, 2018 at 09:52 AM

    Hi, when I tried to apply the same method to a new form, I started to run into a weird problem.

    It's about the following form: https://form.jotformeu.com/82181442740351

    The form automatically skips to the second page (Titled: 'Welk trainingstype spreekt u aan?') instead of showing one of the three conditional pages first (Titled: 'Welke datum voor de XXX-training komt u uit?')

    Could you figure out what is causing this behaviour?

  • Profile Image
    roneet
    Answered on August 07, 2018 at 09:58 AM

    On checking the cloned version of your form I found that the second page was hidden. Please disable the "Hide" button.

    15336502841.PNG

    Let us know if this helped.

    Thanks.

  • Profile Image
    togaf
    Answered on August 07, 2018 at 11:17 AM

    Hi Roneet,

    Thanks for your answer.

    Hiding the first question of the form was intentional. We would like to prepopulate that hidden question, in order to show the right dates for our training based on conditional formatting. So unhiding the first question does not solve the issue. 

    We would like the following structure:

    Question 1 'Training type' (hidden)
    Question 2 'Welke datum voor de XXX-training komt u uit?' (shows dates based on the predetermined choice in Question 1, see conditional formatting)
    Question 3 'Welk trainingstype spreekt u aan?'

    The problem is that when loading the form, the form skips ahead to Question 3 instead of Question 2.

  • Profile Image
    BDAVID
    Answered on August 07, 2018 at 12:40 PM

    The field must be shown for the condition to work, prepopulating it while hidden will not trigger the condition.

    1533659749show.gif

    Also, please note that there is no need to create a hide action if you have already created a show action for a field, so you can delete the following:

    1533659943delete.png

    Let us know if you have more questions.