Form skipping second page

  • togaf
    Asked on August 7, 2018 at 9:52 AM

    Hi, when I tried to apply the same method to a new form, I started to run into a weird problem.

    It's about the following form: https://form.jotformeu.com/82181442740351

    The form automatically skips to the second page (Titled: 'Welk trainingstype spreekt u aan?') instead of showing one of the three conditional pages first (Titled: 'Welke datum voor de XXX-training komt u uit?')

    Could you figure out what is causing this behaviour?

  • roneet
    Replied on August 7, 2018 at 9:58 AM

    On checking the cloned version of your form I found that the second page was hidden. Please disable the "Hide" button.

    Form skipping second page Image 10

    Let us know if this helped.

    Thanks.

  • togaf
    Replied on August 7, 2018 at 11:17 AM

    Hi Roneet,

    Thanks for your answer.

    Hiding the first question of the form was intentional. We would like to prepopulate that hidden question, in order to show the right dates for our training based on conditional formatting. So unhiding the first question does not solve the issue. 

    We would like the following structure:

    Question 1 'Training type' (hidden)
    Question 2 'Welke datum voor de XXX-training komt u uit?' (shows dates based on the predetermined choice in Question 1, see conditional formatting)
    Question 3 'Welk trainingstype spreekt u aan?'

    The problem is that when loading the form, the form skips ahead to Question 3 instead of Question 2.

  • David JotForm Support Manager
    Replied on August 7, 2018 at 12:40 PM

    The field must be shown for the condition to work, prepopulating it while hidden will not trigger the condition.

    1533659749show Screenshot 10

    Also, please note that there is no need to create a hide action if you have already created a show action for a field, so you can delete the following:

    1533659943delete Screenshot 21

    Let us know if you have more questions.