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piwsAsked on August 7, 2018 at 11:27 AM
hi - it asks me which forms I want to allocated, but it doesn't seem to allow me to select - help?
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John_BensonReplied on August 7, 2018 at 12:42 PM
You can find the form URL by following this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
After that, share the form URL to the user.
If you're referring to a different issue, please provide more details so we can assist you properly.
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piwsReplied on August 8, 2018 at 11:53 AM
Hi John
The problem is that within my account I have another account called 'foodfest' which needs to be deleted as have all files re-filed in correct locations above. My problem is that when I try and give the client Sioned@angleseyshow.org.uk access to the file Anglesey Show, the system won't allow - help!
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piwsReplied on August 8, 2018 at 11:57 AM
When I go
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piwsReplied on August 8, 2018 at 12:01 PM
When I get into select files for the user:
1. is the list of files saved in file no 2, no selecting available
2. Anglesey Show, selection allows me to change the direction of the arrow
3. No access to selecting in this column
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piwsReplied on August 8, 2018 at 12:01 PM
Please help as i urgently need to share these forms with this client. Thanks. Davina
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David JotForm Support ManagerReplied on August 8, 2018 at 1:06 PM
First, there is a redundancy, since you are sharing the forms with you:
You can remove you from auto-sharing: https://www.jotform.com/myaccount/users
On regards of sharing all forms located in your "Anglesey Show" folder, we have now shared them with that user:
Result:
Let us know if you have more questions.