Unable to share forms with a user.

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    foodfest
    Asked on August 07, 2018 at 11:27 AM

    hi - it asks me which forms I want to allocated, but it doesn't seem to allow me to select - help?

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    John_Benson
    Answered on August 07, 2018 at 12:42 PM

    You can find the form URL by following this guide: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

    After that, share the form URL to the user.

    If you're referring to a different issue, please provide more details so we can assist you properly.

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    foodfest
    Answered on August 08, 2018 at 11:53 AM

    Hi John

    The problem is that within my account I have another account called 'foodfest' which needs to be deleted as have all files re-filed in correct locations above.  My problem is that when I try and give the client Sioned@angleseyshow.org.uk access to the file Anglesey Show, the system won't allow - help!1533743513ongoing problem.JPG

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    foodfest
    Answered on August 08, 2018 at 11:57 AM

    When I go 1533743735Capture.JPG

    1533743813Capture.JPG

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    foodfest
    Answered on August 08, 2018 at 12:01 PM

    When I get into select files for the user:

    1. is the list of files saved in file no 2, no selecting available

    2. Anglesey Show, selection allows me to change the direction of the arrow

    3. No access to selecting in this column1533744064Capture.JPG

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    foodfest
    Answered on August 08, 2018 at 12:01 PM

    Please help as i urgently need to share these forms with this client.  Thanks.  Davina

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    BDAVID
    Answered on August 08, 2018 at 01:06 PM

    First, there is a redundancy, since you are sharing the forms with you:

    1533747333thesame.png

    You can remove you from auto-sharing: https://www.jotform.com/myaccount/users 

    1533747519remove.png

    On regards of sharing all forms located in your "Anglesey Show" folder, we have now shared them with that user:

    1533747906share.gif

    Result:

    1533747882share.png

    Let us know if you have more questions.