Issue with Thank You page

  • jhaas526
    Asked on August 7, 2018 at 1:04 PM

    Hello,

    I am having issues with one of my forms showing the incorrect "thank you for submitting page". What is shown after submitting is not what is shown in the edit field of the thank you email. Can you please help? 

    Thanks,

    -Sam 

    Jotform Thread 1546914 Screenshot
  • AshtonP
    Replied on August 7, 2018 at 1:47 PM

    I cloned your form and found some issues with the conditional logic. I see this is affected due to the missing fields in a condition. Your thank you page changes if question 26 is answered No. However, due to the missing condition, this question is not being populated on the form. 

    Please see the below screenshot and correct the missing field in the condition.

    64290 thank you condition Screenshot 10

    I hope this helps, let us know if you have further questions.