Return purchase?

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    nameeman
    Asked on August 07, 2018 at 01:28 PM
    Page URL:
    Slippertoosmall

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    Nik_C
    Answered on August 07, 2018 at 01:51 PM

    Could you please give us more information about the question you have since I'm not sure I understood it completely. 

    Are you referring to returning a purchase made through your form?

    Or is it something else?

    Please advise.

    Thank you!

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    nameeman
    Answered on August 07, 2018 at 02:43 PM
    I am returning my merchandize. Mens slippers that are too small.
    Sent from Mail for Windows 10
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    Mike_G
    Answered on August 07, 2018 at 03:04 PM

    To my understanding, you have purchased an item through a form made on Jotform, is that correct?

    If that is the case, I suggest that you try to contact the form owner.

    I believe you have received an email when you submitted the form. Usually, it has a "Reply-To" email address. You may use that to contact the form owner.

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    nameeman
    Answered on August 07, 2018 at 03:43 PM
    I am unsure about your return procedures. I purchased the slippers through Walmart. Please advise how to procede.
    Sent from Mail for Windows 10
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    nameeman
    Answered on August 07, 2018 at 03:43 PM
    No purchase made
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    Mike_G
    Answered on August 07, 2018 at 04:06 PM

    I'm sorry for the inconvenience, but you probably clicked the link to create a form from the email you received as a confirmation that you submitted a form owned by one of our users.

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    I understand that you submitted a Return Order Form, however, the one that you need to contact is the form owner. Jotform is an online form builder that was used by the owner of the Return Order Form that you submitted. Check the email that you received and verify the "Reply-To" email address to contact the form owner.