Autoresponder>>Advanced settings>>Send email Later: when does it get sent?

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    MVPro
    Asked on August 07, 2018 at 04:00 PM

    When I set a time for my autoresponder, is the time selected from the begining of the campaign or from the previous autoredponder?

    Patrick

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    Richie_P
    Answered on August 07, 2018 at 04:23 PM

    I'm not sure I understood your question correctly. Are you referring to the submission time? Or the date time element?

    May we know the form in question?

    We will wait for you reply.

    Thank you.

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    Richie_P
    Answered on August 07, 2018 at 04:59 PM

    The auotresponder email would be sent counting from the day the user submitted the form.

    Example, user submitted the form on Monday, then AR2 will be sent two days after.

    Do note also that  any scheduled emails will checked and sent hourly.

    Hope this information helps.

    Thank you.

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    MVPro
    Answered on August 07, 2018 at 05:54 PM

     When is AR3 sent? 7 days from AR2 or 7 days from the day the user submitted the form??

    Please answer clearly!

    Patrick

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    BDAVID
    Answered on August 07, 2018 at 09:08 PM

    The "Send email later" feature sends it X amount of days after the submission date, not based on the date another autoresponder is sent.

    Let us know if you have more questions.

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    MVPro
    Answered on August 07, 2018 at 09:10 PM

    Thank you for clarifying.

    Patrick