Is there a way to search for customers who have submitted the forms from UK?

  • glitterstarz
    Asked on August 7, 2018 at 11:27 PM

    IS there any way to search for customers who have submitted forms from the UK? i dont think we make address required on every submission... and we have a lot of different forms. thanks 

  • Support_Management Jotform Support
    Replied on August 8, 2018 at 3:19 AM

    The search feature on your form's SUBMISSIONS PAGE will only search texts within the input fields your respondents filled out. If you have an address field (but not required), you can still use that to filter results using the search function. However, this won't apply to submissions where the address field was left empty.

    My recommendation is to make changes to your form now so you can search more efficiently. Just make sure the address field is required and you should be able to filter out results based on the country.

    Complete guide: How-to-Search-a-Submission-from-the-Submissions-Page

    If you have other ideas in mind, or if you prefer it to be approached differently, please share your FORM URL with us so we can have a look. The URL you included on your post (http://www.shopglitterstarz.com/) doesn't have any embedded forms in it.

    Alternatively, you can also utilize the FORM ANALYTICS feature where you can see the location of your respondents. The only downside of this method is that you can't see all the results at ones (compared with the data grid in the SUBMISSIONS PAGE).

    Related guide: Understanding-Form-Analytics-and-Ways-on-How-to-Get-Your-User-s-Info