Why is my email in bounce list empress6409@hotmail.com

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    raulmayorquin
    Asked on August 08, 2018 at 10:48 AM
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    BDAVID
    Answered on August 08, 2018 at 11:52 AM

    If your email address is being added to the bounce list, that means that our notifications are being rejected or marked as spam. Please check your spam folders, and if you find them there, make sure to mark them as NOT SPAM. In addition to this, you may add or ask your email service provider to add our sending IP addresses and domain names to their white-list: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains