Login failed - AUTOSUSPENDED

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    Asked on August 08, 2018 at 01:11 PM


    Boa tarde!

    Não estou conseguindo fazer o login na minha conta, está apresentando a seguinte mensagem "Login failed - AUTOSUSPENDED" podem me ajudar?

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    Answered on August 08, 2018 at 01:45 PM

    Upon review of your account I found form: https://www.jotform.com/82189142684666 was automatically suspended (autosuspended) by our Phishing Detector tool.

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc, our Phishing Detector automatically suspended your form due to the word credit card.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.

    Thank you.

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    Answered on August 08, 2018 at 01:58 PM

    Muito obrigado!
    Estou fazendo um formulário de pedido de lanche para lanchonete.
    Aproveito para solicitar a analise da conta do meu socio, pois o dele tambem foi bloqueado.


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    Answered on August 08, 2018 at 02:24 PM

    I checked for an account associated with the email address doisamigos.aplicativos@gmail.com and was unable to find one.  Let us know the correct email address or username for the account you would like for us to check and we will be happy to have a look.

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    Answered on August 08, 2018 at 05:45 PM

    Desculpe, o e-mail correto é doisamigos.apps@gmail.com

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    Answered on August 08, 2018 at 06:48 PM

    We apologize for the inconvenience. 

    I was able to locate your account and reactivated it since I didn't find any fields in your forms that violates our terms.

    Let us know if you have any questions or if you need further assistance.