Is there a way to reverse the test mode payments into live payments?

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    Asked on August 08, 2018 at 05:23 PM

    Created a form, tested it, worked....then forgot to turn off test mode when I released it to the public.  Now I've got 33 payments made that weren't really made because the form was still in test mode.  Stupid, yes.  Very.  Is there a way to reverse this, before I contact each person who made a payment and have them resubmit?  Ouch.

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    Answered on August 08, 2018 at 06:11 PM

    Unfortunately, there's no way to convert the test submission into an actual payment. You'll need to contact them to resubmit the form.

    Make sure that you set it now to "Live" so your new submissions will be credited to your Square account for successful payments.

    Let us know if you have any questions or if you need further assistance.