Weird jumps when filling out form

  • ggrint
    Asked on August 8, 2018 at 6:12 PM

    When I fill out my scale rating form, for some reason I get these weird page jumps. How do I get rid of it? (It's the form at the very bottom of the page)

    Page URL: https://ca-1.businesscatalyst.com/test.html
  • Vanessa_T
    Replied on August 8, 2018 at 7:18 PM

    There seems to be a problem on your current embed code. Can you please re-embed your form using the iFrame embed code.

  • ggrint
    Replied on August 13, 2018 at 11:00 AM

    Sorry for the delay, I have switched it out to an iFrame and still get the problem: Site

  • BJoanna
    Replied on August 13, 2018 at 11:45 AM

    Please add ?nojump at the and of the form URL in iFrame embed code.

    <iframe id="JotFormIFrame-82196063584160" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/82196063584160?nojump" frameborder="0" style="width: 1px;

          min-width: 100%;

          height:539px;

          border:none;" scrolling="no">

        </iframe>

    You can also try to remove the script part of the iFrame embed code and use only the code I provided above.

    It is also possible that there is a script conflict with the other form that you embedded to the same page, so you can also try to embed your other form with the iFrame code as well.