Form fields are missing when a form is published

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    Asked on August 08, 2018 at 10:31 PM


     I'm having an issue with one of the templates provided. I selected a DJ template that is simply amazing. Upon publishing however, i noticed that one of the most important sections is missing. When I return to the build section it is there in its entirety but when I go back to the publish page it only shows the option to Complete and Submit or Clear Form but no actual areas to fill in. I did a test run and the default info in that particular category is sent to me. Please help as I have my very first professional event quickly aproaching.

    Thanks in advance

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    Answered on August 09, 2018 at 02:22 AM

    Is the issue related to Category 2?


    This issue is related to the conditions that are set inside of your form.

    Smart Forms Using Conditional Logic

    Your form has 127 conditions and almost all of them are set for the fields that were removed from the form. 


    You need to delete all conditions that are set for the fields that were removed from the form. Your form does not have a page break, so you should also delete all Skip to Page conditions. After that check your valid conditions and is if any of them is hiding the Category 2 section of the form.