What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Problem

    Asked by chssle on March 01, 2011 at 05:42 PM

    At around 13:00 on 1st March i had over 50 submissions but now have around 28. A lot of submissions have been lost.

    Is this a network issue if so is it a permenant issue or is it temporary...?

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    JotForm Support

    Answered by mliz on March 01, 2011 at 05:51 PM

    We are having some problems with the database. Your data will be restored once the issue is fixed
    as of the moment were are working to ensure that all forms are working. Once the traffice goes back
    to normal we will start on loading missing data.

    Thank you for your patience.