What happens when I exceed the number of submissions for my plan?

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    Asked on December 06, 2012 at 07:32 PM

    Will there be an email prompting me to upgrade?

    Are the extra submissions captured and released when I upgrade? Or will the form stop capturing submissions altogether?


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    Answered on December 06, 2012 at 08:45 PM


    You will be alerted via your email account when a limit (submissions, space,SSL, payment) is about to be reach within the month. You should not allow your account to exceed any limits as it will change to 'Overlimit' status on the next day (within the month). When in overlimit status -- the account will be on hold and will not be able to recieve any type of submissions.

    Hope this help. Please inform us if you have further inquiry.


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    Answered on December 07, 2012 at 01:23 AM

    Thank you!