Error while form submission: "Too Many Requests"

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    Tony_Zupancich
    Asked on August 09, 2018 at 09:50 AM

    Please fix the error.  It is happening on many forms. 


    https://form.jotform.com/61543652654155

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    AshtonP
    Answered on August 09, 2018 at 10:58 AM

    I cloned your form and submitted it a few times in quick succession and that worked fine. Please share the screenshot of the error message. How-to-Post-Screenshots-to-Our-Support-Forum 

    Also, confirm if you are embedding the form with your website. If so, please share the website address.  

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    flyingeagle
    Answered on August 09, 2018 at 11:31 AM

    I'm having the same issue, can someone assist me as well?
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    Tony Zupancich
    Answered on August 09, 2018 at 12:18 PM

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    Tony_Zupancich
    Answered on August 09, 2018 at 12:20 PM

    1533831628error.jpg


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    Tony_Zupancich
    Answered on August 09, 2018 at 12:22 PM

    https://form.jotform.com/61543652654155

    We are having the same issue with several other forms:

    http://form.jotform.us/form/51663068940156




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    AshtonP
    Answered on August 09, 2018 at 12:27 PM

    @flyingEagle We have moved your question to a separate thread and it will be attended shortly. https://www.jotform.com/answers/1549215 

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    AshtonP
    Answered on August 09, 2018 at 12:34 PM

    We apologize for the inconvenience. I have now escalated this issue to our Level-2 team and they will post the further updates. 

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    david
    Answered on August 09, 2018 at 03:55 PM

    I believe Jennifer spoke with you via email and was able to get this sorted for you.  Your account and IP have been whitelisted and the rate limit exceeded error should no longer be present.  Let us know if there are any continued issues with this and we will be happy to help.