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ParelliFoundationAsked on August 9, 2018 at 2:24 PM
I am new to JotForm. I am setting up a donation form using authorize.net integration. I would like to know if there is a way to access the name and address of the credit card holder for use in autoresponder emails, or do I have to ask separately for that information?
Thanks
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John_BensonReplied on August 9, 2018 at 3:22 PM
There's no need to create name and address separately if you're using Authorize.net payment integration. Here's the result of my test for autoresponder email:
To create an Autoresponder email, please follow this guide: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email
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ParelliFoundationReplied on August 9, 2018 at 4:43 PMThanks for this reply. When I access form fields while trying to build
an auto responder, I am not presented with the fields from the
authorize.net section of the form, only the other fields I have
created. See attached screen shot.
What am I missing?
Thanks,
Seth
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Welvin Support Team LeadReplied on August 9, 2018 at 7:05 PM
You need to strip the labels using a separate tag in the email template. Please follow the steps here: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts.
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ParelliFoundationReplied on August 10, 2018 at 1:43 PMGot it. Thanks for the help.
Seth
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