- guest_23410379469055Asked on December 07, 2012 at 12:55 AM
Our submission forms from Jotform stopped 2 days ago, and we have not been receiving anything since. I have sent 3 testers through from 3 different people and we have not received any.
I had forgotten my password, and had clicked the "reset password" option for. And am not receiving any emails from that either. I have tried twice.
I am unsure of the issue, so can this please be checked on?
Tasty Peach Studios
- JotForm SupportidarktechAnswered on December 07, 2012 at 02:10 AM
I have now removed your email from the bounce list so it should be working fine now.
Your email ended up to the bounce list due the following reason:
Reason(s) : 5.3.0 - Other mail system problem 554-'Message not allowed - [PH01] Email not accepted for policy reasons. Please visit http://postmaster.yahoo.com/errors/postmaster-27.html '
I'd suggest to add email@example.com to your address book to avoid this from happening again. Thanks!