Submissions are coming grouped in one email. How do I stop?

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    GIMMEDAT
    Asked on August 09, 2018 at 04:22 PM

    We are getting several submissions in 1 email which is very confusing. How do we get one email per submission?

    Dana

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    Kevin_G
    Answered on August 09, 2018 at 05:32 PM

    This happens because you're using your form name as email subject so it will be always the same. I would recommend you to use a different identifier in your subject, you may use fields from your form. 

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    This guide will help you editing your email template: https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders 

    I hope this helps.