MailChimp not integrating properly

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    Asked on August 10, 2018 at 04:36 AM

    Hi, I have setup a jotform and api key with mailchimp but none of the data is flowing over to mailchimp and no confirmation email is received from mailchimp.

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    Answered on August 10, 2018 at 09:13 AM

    Since the 'Send Opt-In Email' option is enabled, the data is supposed to be forwarded to the MailChimp once the subscription is confirmed by the end user through an Opt-in confirmation email.

    In general, the issue might be related to the fields mapping. For example, if some mapped form field does not correspond to the correct field type/format at MailChimp.

    You may check the last API calls section at the bottom of the API Keys page in your MailChimp account to see if there are any errors.

    Example of the API calls without errors. 

    The errors should be highlighted in red.

    Thank you.