What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My embedded forms have stopped working!

    Asked by mrdanieldays on March 01, 2011 at 06:04 PM

    Hi, my embedded forms at www.safaripeople.co.uk have suddenly stopped working, I cannot take any transactions, my original confirmation email link sent to me at mrdanieldays@yahoo.co.uk is non responsive... Can you please tell me what has happened?



    Dan Days

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    JotForm Support

    Answered by liyam on March 03, 2011 at 12:41 AM


    Our database had problems yesterday and we had to run on a back-up and temporarily turn off some features.  It took us sometime to have it normalized.  But it is all back to normal now and all your forms should respond properly.

    Sorry for this inconvenience and thank you for your patience.