- bverhaarenAsked on March 01, 2011 at 06:05 PM
I cloned a form, renamed it and edited it. Then linked the 2 forms to 2 diffrent websites. I know all was well becuase I did get submissions from the 2 diffrent websites on the 2 now diffrent forms. Today at 3:44 and 3:50 I received 2 submissions on the cloned form, but at 4:42, the submission I received from the same website was actually the original form which was linked to the other website, and the cloned form is gone... What's up? The 2 websites are:
utahpainthorseclub.com and showofficeservices.com
- JotForm SupportliyamAnswered on March 03, 2011 at 12:54 AM
Our database server started having problems that time. So, we switched to the backup server. Unfortunately, the backup server is few hours behind. This may be the reason why your form went missing.
Now that our system is fixed, all of the data on your account should have been restored.
We apologize for the inconvenience and thank you for your patience.