What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot login

    Asked by guest_23412804036040 on December 07, 2012 at 06:39 AM

    I can't seem to log in. Maybe I need to renew my subscription. Could you please check?

    Best regards,

    Theo van der Ster

    theostar@gmail.com

  • Profile Image

    Answered by pinoytech on December 07, 2012 at 07:42 AM

    Hi Theo,

    As I've check email address on your post, I found out this email address is associated to tvdster account which is a Premium account.

    If you need further assistance, do let us know.

    Thank you!

  • Profile Image

    Answered by guest_23412804036040 on December 07, 2012 at 07:56 AM

    Thanks for checking. And I can login, now.

  • Profile Image

    Answered by guest_23412804036040 on December 07, 2012 at 08:00 AM

    Hmm. I can login and I see all my forms. When I click on a form and choose to edit, I'm returned to the login screen.

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    JotForm Founder

    Answered by aytekin on December 07, 2012 at 08:04 AM

    Can you try logging in directly to www.jotformeu.com? I think the problem is happening because of the redirect to the jotformeu site. 

  • Profile Image

    Answered by guest_23412804036040 on December 07, 2012 at 08:15 AM

    Yes, that did the trick. So, I need to edit my bookmark and I should be fine in the future.

    Thanks a lot and best regards,

    Theo