What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Whare are my forms?

    Asked by erectarack on March 01, 2011 at 06:12 PM

    I created 8 forms yesturday and today I have only one which was created last week, please advise on where my hard working effort has gone?

  • Profile Image

    Answered by mliz on March 02, 2011 at 06:48 AM

    We had to switch to a database that is few hours old. Your missing
    data will be restored.

    Our first priority is to make sure all forms
    are working properly. Once the traffic goes down, we will load the
    missing data. The best thing you can do right now would be to let us
    handle this and check your data tomorrow.

    Thanks you for your patience.

    You can find a note about this issue posted in the blog here.