Can't find the "jotform" connector in Flow?

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    GDPRForensic
    Asked on August 11, 2018 at 12:07 PM

    Hi, I have created a simple Jotform, now I'm trying to use flow to get the data into SharePoint, but there is no Jotform Flow connector or triggers? Advice? I have an Office "E3" subscription, if that matters?

    Screenshot
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    Victoria_K
    Answered on August 11, 2018 at 02:03 PM

    Hello,


    Could you check our guide: https://www.jotform.com/blog/298-JotForm-Now-Available-on-Microsoft-Flow?

    You need to go My flows - Create from blank:

    And search for Jotform:

    It will ask you to sign in and when you do you will be able ot choose the form:

    Let us know if the issue persists.

    Thank you!

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    Ian
    Answered on August 11, 2018 at 10:12 PM

    The issue persists, that's how I got the screen shot to send you with the original message. Do you have any other suggestions?

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    Kevin_G
    Answered on August 11, 2018 at 10:56 PM

    I found the connector listed here: https://flow.microsoft.com/en-us/connectors/?filter=jotform&category=all 

    I can see it even when I'm not logged-in into a Microsoft account. I would recommend you to open the link while you're logged out, if you cannot see the connector while logged-in then you may need to check that your version allows the connector or integrations. 


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    GDPRForensic
    Answered on August 12, 2018 at 02:15 AM

    Hey Kevin,

    Thanks for that. It appears that the connector isn't available in "United Kingdom" forms. Which is a real shame, because as you can tell by the name, we specialize in Global Data Privacy and provide a service to nearly a million small businesses for Data Subject Request management etc. At the moment it is done using Microsoft Forms which just "Works" and Jotform seems to take data privacy very seriously, which means that it is one of only a few form service providers that any serious data privacy business could use. If some how the service can be consumed from the UK, please let me know, I would be really interested in following up on this.

    Kindest Regards

    Ian

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    Kiran
    Answered on August 12, 2018 at 02:31 AM

    Our colleague Ms. Victoria is from EU region, and I believe that if she is able to access the connector it should be available for UK as well. However, please allow us some time to verify this and get back to you with relevant information.

    Thank you for your patience. 

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    Kiran
    Answered on August 19, 2018 at 01:59 PM

    Sorry for the delay in responding back. I have checked our testing account which is a Business account and the Jotform connector is displaying without any issue at my end. Since you mention that you are using E3 edition which is higher than the Business edition, the connector should be available. I have also checked by using UK VPN and see the connector is displaying. 

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    Could you check with the Microsoft support to see if they can help in this regard? Please get back to us if you need any further assistance. We will be happy to help.