Is it possible to send the Recipients’ copies directly to Dropbox?

  • awsaljc
    Asked on August 11, 2018 at 1:42 PM
    Is it possible to send the Recipients’ copies directly to Dropbox?
  • Mike_G JotForm Support
    Replied on August 11, 2018 at 1:55 PM

    Are you referring to the data submitted by your respondents? Yes, it is possible to send those data over to Dropbox.

    Here's a guide that has the instructions on how you can integrate your form with Dropbox.

    Upload-to-Dropbox-with-JotForm

    Once your form is integrated with your Dropbox account, a PDF copy of the submission will be saved in your Dropbox folder every time the form gets submitted.

  • Mike_G JotForm Support
    Replied on August 11, 2018 at 2:02 PM

    Here's a screenshot.

    1534010329t13 53 17 Screenshot 10

  • awsaljc
    Replied on August 14, 2018 at 7:43 PM
    Just so I understand this. If I do this Dropbox procedure, the recipient(s) will receive submissions of this form directly to the Dropbox and NOT in an email?
    Which is what we want to happen so the data on the form is secure. (The encryption will not work for us)
    The Applicant 9Respondent) will still get an email as usual?
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • John_Benson
    Replied on August 15, 2018 at 12:09 AM

    If I do this Dropbox procedure, the recipient(s) will receive submissions of this form directly to the Dropbox and NOT in an email?

    That is correct. If you add Dropbox to your form, your Dropbox account will receive a copy of PDF submissions.

    If you do not want to receive an email alert, you can delete the notification email in the Email Settings page. You can also change the email recipient by following this guide: https://www.jotform.com/help/41-How-to-Change-the-Email-Address-Used-for-Notification-Email

    I hope this information helps. 

  • awsaljc
    Replied on August 17, 2018 at 1:43 PM
    I’m able to login directly to our Dropbox with no problems, however, the Dropbox integration tool is not authenticating the account. Have tried several times in 2 different browsers.
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • John_Benson
    Replied on August 17, 2018 at 2:44 PM

    Are you referring to this form (https://www.jotform.us/form/72896876484177)? 

    I cloned it to test the integration on my end and I was not able to replicate your issue. The authentication was successful and I was able to integrate the cloned form to Dropbox. Here's the screenshot:

    153453130712345z5614 Screenshot 10

    15345313181245az55535 Screenshot 21

    I cleared your form cache on our server. Could you please try it again?

    Let us know how it goes. Thank you.

  • awsaljc
    Replied on August 21, 2018 at 7:43 PM
    I did get this to work. So now do I remove the RECIPIENT emails so it only goes to the Dropbox and not the emails?
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • awsaljc
    Replied on August 21, 2018 at 7:43 PM
    When being redirected to another form within an application; when the form that the Applicant was redirected to is Submitted, can that cause the Applicant to be redirected back to the original application, where they left off?
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director

    ...
  • John_Benson
    Replied on August 21, 2018 at 9:17 PM

    I did get this to work. So how do I remove the RECIPIENT emails so it only goes to the Dropbox and not the emails?

    You need to delete the emails alert in the Email section. Here's a screencast guide:

    153490059952676476jjtu Screenshot 10


  • John_Benson
    Replied on August 21, 2018 at 9:18 PM

    For your other question, we will be addressing it to a new thread. Please wait for our reply on this link: https://www.jotform.com/answers/1559369

    Thank you.

  • awsaljc
    Replied on August 22, 2018 at 9:43 AM
    OK, so just delete the email address for Recipients. I do want the applicant to receive a copy of the submission, so I just leave their email in auto-responder?
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • Victoria_K
    Replied on August 22, 2018 at 11:57 AM

    Yes, this is correct. If you want to send emails on form submissions to your respondents, you should leave the Autoresponder email set up: Setting-up-an-Autoresponder-Email

    We will gladly assist if you need more help.

  • awsaljc
    Replied on August 23, 2018 at 11:43 AM
    Can the recipient receive just a notification that a form has been sent to their Dropbox? We don’t want the full form with personal information to go to recipient emails for security reasons.
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • John_Benson
    Replied on August 23, 2018 at 12:26 PM

    Yes, you can add a notification email to your form and remove all the default content then edit the email content to your own preferences.

    Here are some useful guides:

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Setting-up-Email-Notifications

    Here's a screencast guide removing and adding the email content:

    153504155215223425z Screenshot 10

  • awsaljc
    Replied on August 25, 2018 at 12:43 PM
    If I alter the information (Remove fields) in the Recipient email notification, will that at all effect the form that goes to the Dropbox?
    I want to be sure there is no correlation there.
    This is what I want to happen.
    Upon Submission:
    1. The completed form goes to our Dropbox (I’ve already set that up)
    2. The email Recipient is notified via email that a form was submitted. (I don’t want any fields of the form to appear in that email)
    3. The applicant (Responder) receives a copy of their completed form in their email
    Thanks.
    Art W Schnitzer
    FAC Maryville Outreach Director/Facilitator
    ALJC Missions America Church Growth & Resource Director
    ...
  • Mike_G JotForm Support
    Replied on August 25, 2018 at 1:56 PM

    Email Notification and Dropbox Integration are two separate things.

    Editing the content of the email notification will not affect any of the data sent out to the Dropbox account integrated with your form.

    If you have other questions or concerns, please do not hesitate to let us know.