PayPal widget is not directing to PayPal

  • Profile Image
    uw2mformcreator
    Asked on August 11, 2018 at 05:16 PM

    Hi,

    I am trying to create a membership form that directs the applicant to PayPal when the type of membership is selected.  I keep getting the error message that PayPal doesn't seem to be working right now, please try again later.

    In the PayPal settings, when I enter the Account name, it shows me the error message above.  When I enter the email account associated with the Account name, it tells me that I've entered the email account associated with the payment, please enter another account.

    Where can I find information on how to set up the information to direct the person submitting the application to a PayPal login page and then have the payment go to the account I specify? 

    Also, is there a way to insert an additional field to the types of memberships that allows the person to enter a variable amount (like a donation field)?  It would have to be in addition to a membership level field with exact payment amounts.

    Here is the form I have at the moment.


    Thanks,

    Lisa Krueger


  • Profile Image
    Mike
    Answered on August 11, 2018 at 06:40 PM

    The current PayPal Account needs to be fixed. The PayPal Account is usually your PayPal account email address.

    When I enter the email account associated with the Account name, it tells me that I've entered the email account associated with the payment, please enter another account.

    Please note that you will not be able to test the form submission using the same PayPal account that is specified on the form. You may ask someone else to test the form submission using their own PayPal account.

    Also, is there a way to insert an additional field to the types of memberships that allows the person to enter a variable amount (like a donation field)?  It would have to be in addition to a membership level field with exact payment amounts.

    This question has been moved into a separate thread, it will be updated shortly:

    https://www.jotform.com/answers/15508

    Thank you.