What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fine first impression. All work gone...

    Asked by dgrober on March 01, 2011 at 06:58 PM

    I opened an account today and created a form, and now its gone. Judging by other messages, sounds like this is a widespread and regular problem. I think I'll look elsewhere for form builder...sheesh

  • Profile Image

    Answered by mliz on March 02, 2011 at 06:35 AM

    This is connected with the issue reported here

     

    We had to switch to a database that is few hours old. Your missing
    data will be restored. Our first priority is to make sure all forms
    are working properly. Once the traffic goes down, we will load the
    missing data. The best thing you can do right now would be to let us
    handle this and check your data tomorrow.

    Thank you for you patience.