I am still receiving leads through my form after I closed my advert on Facebook

  • DesireAgelessBeauty
    Asked on August 12, 2018 at 5:36 PM

    I have halted one of my current Jotform and closed my advert on FB, but I am still receiving leads...Why?

  • Welvin Support Team Lead
    Replied on August 13, 2018 at 3:27 AM

    You probably had it enabled the time you receive the last submission in the form. I see that you have disabled the form. Are you still receiving submission after doing this? Once the form is disabled, no one should be able to submit it since the form is hidden or will display an error message.