Auto-suspended account

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    crystal 
    Asked on August 12, 2018 at 07:23 PM

    hi, i was using my account to create a form when suddenly my account kicked me out and when i tried logging in, it said "autosuspended". I would like someone to look into this for me please and have my account reactivated, thank you. I do not have a url of the page nor can i screenshot it since i was kicked out.

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    BJoanna
    Answered on August 13, 2018 at 03:54 AM

    Your account is autosuspended because of the form Liability Waiver / Rental Agreement. I inspected that form but I did not find any fields that are violating our Terms of Use. 

    It seems that our system suspended your account by mistake. I activated your account. 

    Sorry for the inconvenience this may have caused you.