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Annika PellegriniAsked on August 13, 2018 at 5:14 AM
Hi
when I want to confirm my email adress it sais "not a valid link"
Kind Regards
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RandyReplied on August 13, 2018 at 9:02 AM
For replicate the issue I opened a new account try to simulate the problem. As you can see verification link and process is working for me.
I didn't replicate any issue during the verification process. Your issue may be a temporary issue. Can you check again later or can you give us some detailed information about your browser or mail client?
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Annika PellegriniReplied on August 15, 2018 at 2:43 AMWhat should I do????
Annika Pellegrini
Ecoclean GmbH
Hertistrasse 8
CH – 5704 Egliswil
CHE-109.329.866
Tel: +41 (0)62 775 38 80
Mobil: +41 (0)76 570 33 39
annika@ecocleanhomeline.ch| www.ecocleanhomeline.ch
PS Join my Newsletter here!
Von: JotForm [mailto:noreply@jotform.com]
Gesendet: Montag, 13. August 2018 15:02
An: annika@ecocleanhomeline.ch
Betreff: Re: Email verification link problem
A new response has been received:
Answered by Randy
For replicate the issue I opened a new account try to simulate the problem. As you can see verification link and process is working for me.
I didn't replicate any issue during the verification process. Your issue may be a temporary issue. Can you check again later or can you give us some detailed information about your browser or mail client?
View this thread on browser » Unsubscribe Thread
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Nik_CReplied on August 15, 2018 at 5:40 AM
We're sorry for this inconvenience.
What is the username/email of the account you're verifying?
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Annika PellegriniReplied on August 15, 2018 at 6:43 AMannika@ecocleanhomeline.ch
Annika Pellegrini
Ecoclean GmbH
Hertistrasse 8
CH – 5704 Egliswil
CHE-109.329.866
Tel: +41 (0)62 775 38 80
Mobil: +41 (0)76 570 33 39
annika@ecocleanhomeline.ch| www.ecocleanhomeline.ch
PS Join my Newsletter here!
Von: JotForm [mailto:noreply@jotform.com]
Gesendet: Mittwoch, 15. August 2018 11:40
An: annika@ecocleanhomeline.ch
Betreff: Re: Email verification link problem
A new response has been received:
Answered by Nik_C
We're sorry for this inconvenience.
What is the username/email of the account you're verifying?
View this thread on browser » Unsubscribe Thread
1534326019
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Kiran Support Team LeadReplied on August 15, 2018 at 8:40 AM
Unfortunately, we are not able to find any accounts registered using your email address. Could you try registering your JotForm account using the email address again using the link below?
https://www.jotform.com/signup/
Let us know if you need any further help. We will be happy to help.