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tekaweniAsked on August 13, 2018 at 7:10 AM
Hi,
We have a Registration signup form integrated with google docs spreadsheet. For some reason, the date and time stamp of new submissions are disappearing from the google docs spreadsheet. Do you know how we can enable this to appear again?
Regards,Bagboard Team
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Kiran Support Team LeadReplied on August 13, 2018 at 9:39 AM
Could you provide us with the form ID that you are experiencing the issue so that we'll try to push the submissions to the integrated spreadsheet to see if that works?
We will wait for your response. Thank you!
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tekaweniReplied on August 15, 2018 at 5:37 AM
How do I find the form ID?
https://form.jotformeu.com/81282096633358This is the link to the form above. We have this registration form linked to our website www.bagboard.com/register to enable new users to register.
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Kiran Support Team LeadReplied on August 15, 2018 at 7:28 AM
We have now pushed the form submissions to the integrated Google spreadsheet. Could you check if the missing data is being displayed in the spreadsheet? If the issue still persists, we request you to try re-integrating the Google spreadsheet so that the all submission data shall be sent to a new spreadsheet.
Please get back to us if you need any further assistance. We will be happy to help.