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georgias714Asked on August 13, 2018 at 3:00 PM
I received an e-mail from Authorize.net today saying they are changing all their IP addresses. Will this affect our payment widget? Are there changes I will need to make on my end or will Jotform make all the back end changes on their end?
Thank you,
Georgia
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Richie JotForm SupportReplied on August 13, 2018 at 3:53 PM
I'm not aware of any updates from authorize.net. May we know if you have contacted Authorize.net support about this?
May we know the content of the email ?
Thank you.
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georgias714Replied on August 13, 2018 at 4:43 PMNew response received
Absolutely.
Can I forward the e-mail to this e-mail address?
Regards,
Georgia Shoemaker
Expanding Horizons
17581 Irvine Blvd., Suite #212
Tustin, CA 92780
Direct: 714-975-9941
Fax: 714-564-8335
georgia@expanding-horizons.com
[image: EH - Color - Signature]
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georgias714Replied on August 13, 2018 at 4:43 PMPlease see below.
Regards,
Georgia Shoemaker
Expanding Horizons
17581 Irvine Blvd., Suite #212
Tustin, CA 92780
Direct: 714-975-9941
Fax: 714-564-8335
georgia@expanding-horizons.com
[image: EH - Color - Signature]
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Richie JotForm SupportReplied on August 13, 2018 at 4:48 PM
You can send us a screenshot of the email content in the thread.
Here is a guide:How-to-include-screenshot-image-in-the-support-forum
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georgias714Replied on August 13, 2018 at 5:43 PMNew response received
I forwarded the e-mail to the e-mail above – it was going to take more than
a screenshot – it was 4 pages of info.
Regards,
Georgia Shoemaker
Expanding Horizons
17581 Irvine Blvd., Suite #212
Tustin, CA 92780
Direct: 714-975-9941
Fax: 714-564-8335
georgia@expanding-horizons.com
[image: EH - Color - Signature]
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Jed_CReplied on August 13, 2018 at 6:41 PM
I believe you are referring to this announcement? What I can do is forward this to our L2 team so they will be aware of this upcoming changes.
Thanks for the report.
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georgias714Replied on August 13, 2018 at 7:43 PMNew response received
Yes, that is correct! Thank you!
I was just not sure how you link to Authorize.net on the back end and
wanted to make sure we didn’t have any interruptions when the change
happens.
As usual – thank you for your very quick reply and handling of this matter.
Regards,
Georgia Shoemaker
Expanding Horizons
17581 Irvine Blvd., Suite #212
Tustin, CA 92780
Direct: 714-975-9941
Fax: 714-564-8335
georgia@expanding-horizons.com
[image: EH - Color - Signature]
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