- ahessAsked on December 07, 2012 at 12:23 PMPage URL:
- JotForm SupportNeilVicenteAnswered on December 07, 2012 at 12:37 PM
The email provider for the address designated on that form's notification might be rejecting the messages due to inconsistencies with the Sender E-mail.
Try configuring your notifications to use firstname.lastname@example.org as its Sender E-mail.
Afterwards, send a test submission to the form then let us know how it goes.
- chefscottAnswered on December 07, 2012 at 01:32 PM
I've tried this and it hasn't fixed my problem.
- JotForm SupportNeilVicenteAnswered on December 07, 2012 at 01:49 PM
Your Yahoomail addresses ended up on our bounce list. I have since removed the addresses from the list, but please add email@example.com to your accounts' contact list.
Do inform us if this helps or not. We'd also appreciate it if you can open a new forum thread for your issue.