this form is not getting to the email account i've designated?

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    ahess
    Asked on December 07, 2012 at 12:23 PM
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    NeilVicente
    Answered on December 07, 2012 at 12:37 PM

    The email provider for the address designated on that form's notification might be rejecting the messages due to inconsistencies with the Sender E-mail.

    Try configuring your notifications to use noreply@jotform.com as its Sender E-mail.

    Afterwards, send a test submission to the form then let us know how it goes.

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    chefscott
    Answered on December 07, 2012 at 01:32 PM

    I've tried this and it hasn't fixed my problem.

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    NeilVicente
    Answered on December 07, 2012 at 01:49 PM

    @chefscott

    Your Yahoomail addresses ended up on our bounce list. I have since removed the addresses from the list, but please add noreply@jotform.com to your accounts' contact list.

    Here's how: http://help.yahoo.com/l/ph/yahoo/mail/yahoomail/manage/manage-07.html

    Do inform us if this helps or not. We'd also appreciate it if you can open a new forum thread for your issue.

    Thanks!