How can I ensure the text on my form is on the PDF attachment

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    jules205
    Asked on August 13, 2018 at 06:48 PM

    I have a form with text on it as well as form items such as name and signature ( I will attach link) However when the form comes through email it doesn't include the text on the PDF so it just comes through with name and signature. I have tried to edit the PDF but every time i add a form field it doesn't show up when i preview it and then it deleted itself. Not sure if there is anything in the background i need changing?

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    jonathan
    Answered on August 13, 2018 at 07:58 PM

    In the form View Submissions page, make sure the option Show Headers and Texts is selected/ON.

    Example:

    1534204601zzz 2018-08-14 07.55.22.png


    Headers and TEXTS will then be visible in the submission's PDF report (in the email attachment and when downloading the PDF)

    1534204731zzz 2018-08-14 07.57.50.png