How to set up multiple payment option?

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    PeoriaFruitFairy
    Asked on August 14, 2018 at 09:33 AM
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    Randy
    Answered on August 14, 2018 at 09:46 AM

    Can you describe your problem? I have checked your forms and everything seems okay. If you clarify the problem we can help you as soon as possible.

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    Lana
    Answered on August 14, 2018 at 10:36 AM

    on my order form, I am adding products from the PayPal checkout thing but I want customers to be able to choose to pay then or with cash. How can I do this? 

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    roneet
    Answered on August 14, 2018 at 11:30 AM

    1. You can configure the products using checkboxes, different widgets like quantity_gift_registry etc., assign calculation values and pass the total to PayPal widget.

    In order to set up multiple payment methods you can refer to these guides:

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form

    https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options

    2. Also, you can refer to this URL:

    https://form.jotform.com/82254988731973

    Feel free to clone and test.

    Refer this guide to clone form from URL:
    https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    Hope it helps!

    Thanks.

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    PeoriaFruitFairy
    Answered on August 14, 2018 at 02:52 PM

    Ok thank you. I’ve fixed it but I have another question. At the bottom of my form, I have two payment options; PayPal or cash. When I preview my form in another window, no matter which payment option I choose and then click submit, it just gives the thank you response. 


    When the paypal option is chosen, I need it to take them to PayPal to pay. And when the cash option is chosen, the immediate thank you is fine.

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    roneet
    Answered on August 14, 2018 at 03:22 PM

    I investigated the form 82254351284152. I could see the choose payment option at the bottom of the page and when PayPal is chosen as a payment option it is not mapped to PayPal widget so it will not redirect to PayPal page anyway.

    The below condition is incorrect as when you are choosing Payment option as Cash and showing the 4th field(**By choosing) it will be automatically hidden for other cases.

    15342743331.PNG

    You should refer to the guides mentioned by me in my previous reply as the condition set by you in the form is not appropriate.

    Thanks.

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    PeoriaFruitFairy
    Answered on August 14, 2018 at 03:24 PM

    So I’m still not understanding how to fix this then. There’s only one submit button. How do I connect a widget??? 



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    PeoriaFruitFairy
    Answered on August 14, 2018 at 03:27 PM

    How do I have it go to PayPal for PayPal and just submit the order for cash? 

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    PeoriaFruitFairy
    Answered on August 14, 2018 at 04:06 PM

    Hello??

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    BDAVID
    Answered on August 14, 2018 at 05:43 PM

    If you want to allow users to pay via PayPal or cash, please follow this workaround.

    1) Create a form, which is integrated with PayPal.

    2) Clone that form, and replace the PayPal field for a Purchase Order integration:

    1534282556replace.gif

    3) Now, create a third form, which will work just as a container, this form will have only 3 fields:

    a) A single choice field. Which will be used to ask the preferred payment method.

    b) An Iframe widget to display the form that is connected to PayPal.

    c) An another Iframe widget that will display the form that has the Purchase Order field, so the user can pay with cash.

    4) In this "container form", you will have to create two conditions to show one Iframe or the other, depending on the payment option that was selected.


    This is the basic logic of the following guide: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form, so you may follow only this guide in order to avoid confusion.