I can't log in or reset my password

graniph
Asked on March 01, 2011 at 08:29 PM

Hi there,

Yesterday I created an account and form.

Today, I cannot log in or reset my password (the system says that the user name does not exist).

The form displays, but cannot send (but worked fine yesterday). I cannot show the the website where the form is because it is on a test site.

Please help.
JotForm Support

abajan
Answered on March 01, 2011 at 11:46 PM

Hi graniph

I'll have someone look into this for you ASAP. Unfortunately, there's another pressing matter presently being resolved but I don't think that should affect attention to your situation too much.

~ Wayne
mastermanter
Answered on March 02, 2011 at 02:51 AM

how ican get my hack account in cf can youngive the lost passwrod
mastermanter
Answered on March 02, 2011 at 02:51 AM

give back my account in crosofire
liyam
Answered on March 02, 2011 at 05:41 AM

Hello mastermanter,

You should ask the administrators of Crossfire to handle your hacked account with them.

Thanks
JotForm Founder

aytekin
Answered on March 02, 2011 at 11:13 PM

graniph: Your account looks fine. The problem must have happened because of the problems we had on Tuesday. You should be able to log into your account by now.