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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't log in or reset my password

    Asked by graniph on March 01, 2011 at 08:29 PM

    Hi there,

    Yesterday I created an account and form.

    Today, I cannot log in or reset my password (the system says that the user name does not exist).

    The form displays, but cannot send (but worked fine yesterday). I cannot show the the website where the form is because it is on a test site.

    Please help.


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    JotForm Support

    Answered by abajan on March 01, 2011 at 11:46 PM

    Hi graniph

    I'll have someone look into this for you ASAP. Unfortunately, there's another pressing matter presently being resolved but I don't think that should affect attention to your situation too much.


    ~ Wayne

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    Answered by mastermanter on March 02, 2011 at 02:51 AM

    how ican get my hack account in cf can youngive the lost passwrod

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    Answered by mastermanter on March 02, 2011 at 02:51 AM

    give back my account in crosofire

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    Answered by liyam on March 02, 2011 at 05:41 AM

    Hello mastermanter,

    You should ask the administrators of Crossfire to handle your hacked account with them.


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    JotForm Founder

    Answered by aytekin on March 02, 2011 at 11:13 PM

    graniph: Your account looks fine. The problem must have happened because of the problems we had on Tuesday. You should be able to log into your account by now.