Is there a way to locate my previously asked and answered questions here on the forum to refer to them?

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    melissamorrissey
    Asked on December 07, 2012 at 03:55 PM
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    pinoytech
    Answered on December 07, 2012 at 04:02 PM

    Hi melissa,

    You might like to take a look at this: http://www.jotform.com/answers/user_threads.php?username=melissamorrissey

    Thank you!

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    melissamorrissey
    Answered on December 07, 2012 at 04:07 PM

    It's showing up blank when I click the link...is there another way to get to it? Thanks!

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    melissamorrissey
    Answered on December 07, 2012 at 04:12 PM

    I have searched my name and still don't see the particular thread that i'm looking for. is it possible that there is another way besides the forum here to ask a question and that is what i'm remembering?

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    abajan
    Answered on December 07, 2012 at 04:25 PM

    @melissamorrissey

    Even if you're not logged in to JotForm, if you go to https://www.jotform.com/answers/ and enter melissamorrissey into the textbox to the left of the Search button and then either hit [Enter] on your keyboard or click the Search button, five (5) results should be returned:

    Does this not happen on your end?

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    abajan
    Answered on December 07, 2012 at 04:27 PM

    Oh sorry, I misunderstood you. The thread for which you're searching may be private. Such threads are not displayed in search results.

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    abajan
    Answered on December 07, 2012 at 04:31 PM

    If a reply was made to a question asked in the said thread, you would have received a notification. Please search your email records for all messages from jotform@jotform.com and let us know if you find it that way.

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    melissamorrissey
    Answered on December 07, 2012 at 04:47 PM

    Oh right, that might work, thank you!

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    melissamorrissey
    Answered on December 07, 2012 at 04:49 PM

    Nope, that does not work! It was a very detailed screen shot explanation of how to customize the email notification fields! I was trying to avoid asking the question again...are private messages between me an staff not saved somewhere in my acct on here?

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    melissamorrissey
    Answered on December 07, 2012 at 04:50 PM

    Or maybe the screenshot they referenced is part of your info located on your site and I just don't know where to access it...

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    melissamorrissey
    Answered on December 07, 2012 at 04:54 PM

    I think it was through the contact us section that this thread took place...

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    abajan
    Answered on December 07, 2012 at 04:57 PM

    Can you recall which member(s) of our support team dealt with it?

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    melissamorrissey
    Answered on December 08, 2012 at 03:52 PM

    No, I can not. It's bugging me. I guess I will just have to re-ask the question. 

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    fxr
    Answered on December 08, 2012 at 04:10 PM

    Have you tried search your emails for it?

    There should be a link back to the forum thread if you can find it.

    --

    Feel free to post the question again if you dont think you will be able to retrieve it.

     

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    abajan
    Answered on December 08, 2012 at 05:01 PM

    Melissa,

    If the link can't be found perhaps it would be best to just pose the question again. It really wouldn't be a problem for us to answer it again.


    Wayne