What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to locate my previously asked and answered questions here on the forum to refer to them?

    Asked by melissamorrissey on December 07, 2012 at 03:55 PM
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    Answered by pinoytech on December 07, 2012 at 04:02 PM

    Hi melissa,

    You might like to take a look at this: http://www.jotform.com/answers/user_threads.php?username=melissamorrissey

    Thank you!

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    Answered by melissamorrissey on December 07, 2012 at 04:07 PM

    It's showing up blank when I click the link...is there another way to get to it? Thanks!

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    Answered by melissamorrissey on December 07, 2012 at 04:12 PM

    I have searched my name and still don't see the particular thread that i'm looking for. is it possible that there is another way besides the forum here to ask a question and that is what i'm remembering?

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    JotForm Support

    Answered by abajan on December 07, 2012 at 04:25 PM

    @melissamorrissey

    Even if you're not logged in to JotForm, if you go to https://www.jotform.com/answers/ and enter melissamorrissey into the textbox to the left of the Search button and then either hit [Enter] on your keyboard or click the Search button, five (5) results should be returned:

    Does this not happen on your end?

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    JotForm Support

    Answered by abajan on December 07, 2012 at 04:27 PM

    Oh sorry, I misunderstood you. The thread for which you're searching may be private. Such threads are not displayed in search results.

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    JotForm Support

    Answered by abajan on December 07, 2012 at 04:31 PM

    If a reply was made to a question asked in the said thread, you would have received a notification. Please search your email records for all messages from jotform@jotform.com and let us know if you find it that way.

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    Answered by melissamorrissey on December 07, 2012 at 04:47 PM

    Oh right, that might work, thank you!

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    Answered by melissamorrissey on December 07, 2012 at 04:49 PM

    Nope, that does not work! It was a very detailed screen shot explanation of how to customize the email notification fields! I was trying to avoid asking the question again...are private messages between me an staff not saved somewhere in my acct on here?

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    Answered by melissamorrissey on December 07, 2012 at 04:50 PM

    Or maybe the screenshot they referenced is part of your info located on your site and I just don't know where to access it...

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    Answered by melissamorrissey on December 07, 2012 at 04:54 PM

    I think it was through the contact us section that this thread took place...

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    JotForm Support

    Answered by abajan on December 07, 2012 at 04:57 PM

    Can you recall which member(s) of our support team dealt with it?

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    Answered by melissamorrissey on December 08, 2012 at 03:52 PM

    No, I can not. It's bugging me. I guess I will just have to re-ask the question. 

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    Answered by fxr on December 08, 2012 at 04:10 PM

    Have you tried search your emails for it?

    There should be a link back to the forum thread if you can find it.

    --

    Feel free to post the question again if you dont think you will be able to retrieve it.

     

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    JotForm Support

    Answered by abajan on December 08, 2012 at 05:01 PM

    Melissa,

    If the link can't be found perhaps it would be best to just pose the question again. It really wouldn't be a problem for us to answer it again.


    Wayne