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lacabinaAsked on August 14, 2018 at 11:33 AM
Hi there,
At the beggining of the form, when I put START, it's slow to start.. After about 5 minutes the form actually starts.
I am testing the form because I like the features, for after thar, I could upgrade my plan.
But I need to know what I am doing wrong, why is not working in normal time?
Because the form is for the customers, and they will think that doesn't work, they won't wait 5 minuts for start..
Could anyone help me?
Thank you very much!!
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roneetReplied on August 14, 2018 at 12:50 PM
On checking this on my cloned version of your form I could replicate this issue. I found that you were using Image choices in your form. These images are taking a long time to load when I recorded this in my browser console.
After removing these image choices from my form. My form performance improved. You can refer to this screenshot:
Let us know if you need more assistance. We will be happy to help.
Thanks.
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lacabinaReplied on August 14, 2018 at 12:53 PM
Hi, thank you I'm gonna try right now.
If I put images with low quality, will it work? Because, actually I need the images for customer selection.
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roneetReplied on August 14, 2018 at 1:22 PM
You may try adding small sized images.
Let us know if this worked.
Thanks.