I have fields that I have deleted that keep showing up in the actual forms

  • CIVIC_DealDesk
    Asked on August 14, 2018 at 12:47 PM

    1534265257Said Fields Screenshot 10

    Jotform Thread 1552826 Screenshot
  • Mike_G JotForm Support
    Replied on August 14, 2018 at 1:52 PM

    We will be glad to help you with your concern. However, we just need more information from you to help us understand the issue you are having.

    Here's what I understand so far:

    The fields in your screenshot still show on your form even after you have removed those fields from your form condition(s).

    Can you tell us which condition(s) in your form are you referring to, please? I am assuming that this is the form you are currently working on — https://www.jotform.com/82145193163151, is that correct?

    We will wait for your response.

  • CIVIC_DealDesk
    Replied on August 14, 2018 at 2:43 PM
    Yes that is correct, they still show up, those 3 fields. And yes, that is the correct form. Those 3 fields show up at the bottom of every dropdown, and scattered on the Max LTV Request.
    Thanks,
    Christopher Sy
    Deal Desk Manager
    D: 424.336.7925
    NMLS ID 1099109
    http://www.civicfs.com
    [http://gallery.mailchimp.com/e033df581a72b470353232e78/images/b04a8a51-8534-4425-958a-0182beca6521.png]
    Civic Financial Services
    2015 Manhattan Beach Blvd
    Redondo Beach, CA 90278
    ...
  • Elton Support Team Lead
    Replied on August 14, 2018 at 4:09 PM

    First off, 2 of your conditions has errors. Please update them.

    I have fields that I have deleted that keep showing up in the actual forms Image 1 Screenshot 30

    Regarding your main concern, the 3 fields shown in your screenshot are still in your form. So obviously, these fields would appear in your form when you go to the 2nd page. If you want to delete these fields, you must delete them in your form. Click the field then the delete red trash button.

    I have fields that I have deleted that keep showing up in the actual forms Image 2 Screenshot 41

  • CIVIC_DealDesk
    Replied on August 14, 2018 at 6:43 PM
    Thank you for your help.
    Christopher Sy
    Deal Desk Manager
    D: 424.336.7925
    NMLS ID 1099109
    http://www.civicfs.com
    [http://gallery.mailchimp.com/e033df581a72b470353232e78/images/b04a8a51-8534-4425-958a-0182beca6521.png]
    Civic Financial Services
    2015 Manhattan Beach Blvd
    Redondo Beach, CA 90278
    ...