Which tier needs to be purchased in order to integrate with Salesforce?

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    zerogcapital
    Asked on August 14, 2018 at 04:17 PM

    I was able to successfully create an account record in Salesforce, but when I attached a file with the form, the record was never created.

    Is this a bug or is this not supported?


    Thanks,


    Erin

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    zerogcapital
    Answered on August 14, 2018 at 05:17 PM

     Hello?

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    Jim_R
    Answered on August 14, 2018 at 07:39 PM

    Hey Erin - Any plan (from FREE to GOLD) should work with Salesforce. You mentioned "...but when I attached a file". Please keep in mind that FILE UPLOAD fields can only be mapped to Salesforce text-based fields. This won't pass the actual file uploaded, it will only pass the link of the uploaded file to the new Salesforce record created.

    Otherwise, if you're asking which tier (in Salesforce) you need, Mike already answered you here:

    https://www.jotform.com/answers/1550557

    If you need to continue your correspondence with us on that topic, please click the thread linked above and post your replies there to avoid confusion.