How to cancel subscription?

  • gnvyl
    Asked on August 14, 2018 at 5:10 PM

    We do not want to sign on for another year. Can you let me know how to cancel our account? 

  • Jed_C
    Replied on August 14, 2018 at 7:20 PM

    You can cancel your subscription by going to your billing page https://www.jotform.com/myaccount/billing. Once on the billing page, click on the downgrade button under "Free" plan. Clicking that button should cancel your subscription.

    1534288814downgrade Screenshot 10

    Let us know if you have any questions or if you need further assistance.