What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving Emails

    Asked by beautymarkink on December 07, 2012 at 07:18 PM

    Hello, I am not receiving Emails and everything should be working.

    Email to: vanessa@beautymarkink.com

    Checked Spam Folder... nothing.

    Emails email checked
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    JotForm Support

    Answered by mliz on December 07, 2012 at 09:15 PM

    Hi,

    Your email was listed in our bounce list, this is the reason why you are not able to get the notification emails. I already have removed it and you should be receiving the emails once again.

    Let us know if you need anything else.

    Thanks!