What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please un-suspend my account

    Asked by peftqad on December 07, 2012 at 07:40 PM

    My account was suspended because I used "enter your username/code" in a form of mine..

    I want to make it clear that I'm not doing any illegal activities! I'm using Username/Code to show personalised content to certain people that will use this form, we don't want the info to be public.. I'm not tricking anyone! This shall not be a public form! we'll share it only with a limited number of volunteers! 

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    JotForm Support

    Answered by mliz on December 07, 2012 at 09:27 PM

    Hi there,

    I have re activated your  account and have added the said form to the whitelist, it should be working fine again.

    Thanks!