PayPal Things don't appear to be working at the moment. Please try again later.

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    CARRListing
    Asked on August 15, 2018 at 10:01 AM

    Hi, the PayPal payment button was working great on my forms, it was tested. We have just found that when a customer completes the form they receive this message: Things don't appear to be working at the moment. Please try again later.

    I have checked the email address again for the forms and it is correct, can you see any errors?

    I appreciate your help, thanks!


    3 forms:

    donations, membership and certification payment forms, all 3 displaying the same error message

  • Profile Image
    CARRListing
    Answered on August 15, 2018 at 10:39 AM

    Hi, I just checked my PayPal email and a full stop (period) has been added to all the email accounts.... its supposed to be xxxx.xxxxx.co@ and now its xxxx.xxxxx.co.@ this hasn't been done by me! Its now working but can you find out how the full stop (period) got there please!


    Thanks


  • Profile Image
    Victoria_K
    Answered on August 15, 2018 at 11:46 AM

    Our sincere apologies on any inconvenience.

    I was checking your forms' revision history, but I could not find any additional record as to forms payment integration modifications: How-to-View-Form-Revision-History

    1534347754screenshotymc33.png

    Also, there is an option to check your account activity logs: How-to-View-Your-Account-Activity-Logs